Free visual inspection and a written scope of work before any mitigation begins - photos, moisture readings, and drying logs go in your claim file
The scope we write is the scope we bill. Anything new gets shown to you, in writing, before we touch it.
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AfterDamage Restoration Before & After in Henderson, NV
Photos finish what words start. We’ve restored more than 12,000 homes since 2011, and every job left with a documented photo record, a written scope, and a signed warranty under The Haven Standard. Below are representative projects from Henderson neighborhoods, each showing what we found, what we did, and how we left it.
Recent Transformations
Water Damage Restoration: Burst Supply Line in Anthem Country Club
A homeowner in Anthem Country Club called at 11 p.m. after noticing water pooling in their kitchen ceiling. We arrived within the hour and found a failed refrigerator supply line on the second floor that had been running for approximately six hours. Moisture readings showed 28% wood moisture content in the subfloor, well above the 16% threshold for microbial growth. We deployed a Phoenix 200 HT dehumidifier and Injectidry hardwood floor drying system, ran daily psychrometric logs tracking vapor pressure differential, and delivered a written price before removing a single cabinet. Seven days later the moisture content read 12%, we replaced the damaged lower cabinets with matching materials, and the homeowner had a documented photo record for their adjuster. Haven Standard, Clause 1: written price before work begins.
Mold Remediation: Attic Infestation in Green Valley Ranch
A Green Valley Ranch homeowner noticed a musty smell in their upstairs hallway during Henderson’s August monsoon humidity. We inspected the attic and found Cladosporium and Penicillium colonization across 340 square feet of OSB sheathing, caused by a disconnected bathroom exhaust vent dumping moist air into the attic for what appeared to be two seasons. We built a contained negative-air work zone, removed the contaminated sheathing, HEPA-vacuumed all surfaces to less than 1,000 spores per square meter, and sealed the remaining structure with an antimicrobial coating. The exhaust vent was re-routed through the roof with proper termination. We delivered the written scope before starting, photographed every phase, and provided the third-party post-remediation verification for the insurance file.
Fire & Smoke Damage Restoration: Kitchen Grease Fire in MacDonald Highlands
A MacDonald Highlands homeowner extinguished a grease fire with a dry chemical extinguisher, then called us once the adrenaline settled. Protein smoke from grease fires is nearly invisible but deeply penetrating; we found hydrophilic residue on every kitchen surface and tracked it through the HVAC return into the master bedroom. We scoped the job in writing first, then deployed thermal fogging to neutralize odor molecules, soda-blasted the charred cabinet frames, and ran HEPA air scrubbers for 72 hours to capture particulate down to 0.3 microns. The HVAC ductwork was cleaned and sealed, and we replaced the damaged upper cabinets with matching maple fronts. The homeowner’s adjuster received our photo documentation and drying log directly.
Sewage Cleanup: Main Line Backup in Whitney Ranch
A Whitney Ranch family woke to sewage backing through their basement shower during a municipal line pressure event. Category 3 water carries bacterial loads exceeding 10^6 CFU per 100 milliliters, so porous materials cannot be sanitized in place. We arrived with full PPE, established a biohazard containment zone, and removed all contaminated drywall two feet above the water line, the carpet pad, and the base trim. We pressure-washed the concrete slab with antimicrobial solution, applied a penetrating concrete sealer, and ran ozone generators for 48 hours. The reconstruction scope, priced in writing before demolition started, included mold-resistant drywall, luxury vinyl plank flooring, and restored baseboards. We documented every square foot for the city’s damage claim and the homeowner’s insurance.
Storm & Disaster Restoration: Monsoon Wind Damage in Seven Hills
A July microburst in Seven Hills lifted shingles and drove rain through the roof decking of a two-story stucco home. The homeowner noticed bubbling paint in the upstairs hallway ceiling; by morning, a four-foot section had collapsed onto the carpet. We tarped the roof opening within two hours of the call, then scoped the interior damage in writing before touching anything. Moisture mapping showed saturation in the insulation cavity extending six feet in each direction from the visible collapse. We removed the wet blown-in insulation, set up a tertiary drying configuration with directed airflow into the ceiling cavity, and ran daily moisture logs until the framing read below 15%. The reconstruction included new drywall, texture match, paint, and carpet pad replacement. Our photo record went straight to the adjuster’s portal.
Biohazard & Crime Scene Cleanup: Unattended Death in Downtown Henderson
A property manager in downtown Henderson contacted us for an unattended death in a rental unit discovered after a wellness check. These situations require OSHA 29 CFR 1910.1030 compliance, not standard cleaning. We arrived in full PPE, established a three-zone containment system, and removed all porous materials within the contamination perimeter, including the subfloor in two areas where fluids had penetrated. We applied EPA-registered disinfectant with a ten-minute dwell time, then ATP-tested surfaces to verify biological load reduction below 10 RLU. The unit was cleared for reconstruction, and we provided the property manager with a certificate of remediation for their records and liability file. The scope and price were fixed in writing before we entered the space.
Want Results Like These?
Every project above follows the same protocol we bring to your door: a live person answers when you call (725) 696-9449, we arrive with background-checked uniformed technicians, and we put a written price in your hands before any work starts. Haven Standard, Clause 1. Bring any competitor’s written estimate and we’ll review it free. Our 365-Day Done Right Promise means if it’s not done right, we make it right, signed and stamped, not spoken and forgotten.
Written by Alicia Brennan, Owner at DryMark Restoration Henderson, serving Henderson since 2011.