Privacy Policy
Last updated: May 28, 2026
This Privacy Policy governs the collection, use, and disclosure of personal information by DryMark Restoration Henderson through its website located at drymarkhenderson.com. DryMark Restoration Henderson operates as a home-services marketing and referral business: it advertises home-service categories, accepts service requests from website visitors, and routes those requests to independent businesses that carry out the actual work. DryMark Restoration Henderson does not perform home-service work of any kind.
By visiting drymarkhenderson.com, submitting any form, initiating a chat session, or otherwise providing information through the site, a visitor acknowledges that they have read this Policy and agree to its terms. If a visitor does not agree, they should not use the site or submit any request.
How Does DryMark Restoration Henderson Protect Personal Information?
DryMark Restoration Henderson employs administrative, technical, and physical safeguards that are consistent with commonly accepted industry standards for protecting personal information against unauthorized access, disclosure, alteration, or destruction. Access to personal data is restricted to personnel and service providers who require it to fulfill a defined operational purpose.
No method of transmission over the internet and no electronic storage system is entirely free of risk. Accordingly, DryMark Restoration Henderson cannot guarantee or warrant the absolute security of any information collected or transmitted through drymarkhenderson.com. Visitors provide information at their own risk and are encouraged to take their own precautions, such as using secure networks when submitting sensitive details.
Does DryMark Restoration Henderson Share Information Within a Larger Corporate Family?
DryMark Restoration Henderson is one of several home-service brands and websites that operate under common ownership or common management. That broader group includes related brands serving different trades or geographic markets, as well as shared-service vendors - such as call-answering centers, customer-relationship and scheduling platforms, web hosting infrastructure, and marketing technology systems - that support multiple brands within the group simultaneously.
Because of this structure, personal information collected through drymarkhenderson.com may be disclosed to one or more of those related brands or to the shared-service providers listed above. Such disclosure occurs for operational reasons: for example, to direct a request to the brand or trade category best suited to handle it, to process billing, to prevent fraudulent submissions, or to maintain quality-control standards across the group.
Any affiliated brand or shared-service vendor that receives personal information in this context is either subject to this Policy or operates under a substantially equivalent privacy policy covering the same categories of data and obligations.
Before
AfterWhat Does Submitting a Request Constitute as Consent?
A visitor who submits a quote or service-request form, initiates a chat session, calls a number listed on drymarkhenderson.com, or transmits information to DryMark Restoration Henderson by any other means expressly consents to two categories of activity.
First, the visitor consents to the transfer of their submitted information to the independent business or businesses that will respond to their request, as described elsewhere in this Policy.
Second, the visitor consents to being contacted - by DryMark Restoration Henderson and by the independent business that receives the request - via telephone calls, text messages, and email concerning the submitted request and related home-service matters. That consent extends to contact made through automated or predictive dialing equipment and to messages delivered using prerecorded or artificially generated voice.
Consent to receive calls or text messages is not required as a condition of obtaining any service or purchasing any product. A visitor may decline such contact and still pursue a service request by contacting DryMark Restoration Henderson directly through the contact page.
Are Third-Party Websites Covered by This Policy?
drymarkhenderson.com may contain hyperlinks to external websites, including websites operated by partner businesses, manufacturers, suppliers, or other third parties. Those external sites are not owned or controlled by DryMark Restoration Henderson, and this Policy does not extend to them. Once a visitor navigates away from drymarkhenderson.com by following such a link, any information they provide to that external site is governed solely by that site’s own privacy practices.
DryMark Restoration Henderson makes no representations about the privacy policies or data practices of any third-party website and encourages visitors to review the applicable privacy notices before submitting personal information on any external site.
What Privacy Rights Do Residents of Certain States Have?
Residents of California, Virginia, Colorado, Connecticut, and Utah - as well as residents of other states that have enacted comparable consumer privacy statutes - are entitled to the rights described in this section with respect to personal information that DryMark Restoration Henderson has collected about them. DryMark Restoration Henderson extends these rights to residents of any state whose law grants them.
Rights Available
- Right to Know and Access: A resident may request disclosure of the categories and specific pieces of personal information DryMark Restoration Henderson has collected about them, the purposes for which that information was used, and the categories of third parties to whom it was disclosed or transferred.
- Right to Correction: A resident may request that inaccurate personal information be corrected.
- Right to Deletion: A resident may request that personal information be deleted, subject to exceptions recognized under applicable law.
- Right to Data Portability: A resident may request a copy of their personal information in a portable and, where technically feasible, readily usable format.
- Right to Opt Out of Sale or Sharing and of Targeted Advertising or Profiling: A resident may direct DryMark Restoration Henderson to stop the sale or sharing of their personal information and to cease using it for targeted advertising or profiling.
Notice Regarding Transfer of Service Requests
When a visitor submits a service request through drymarkhenderson.com, the contact details and project information in that submission are passed along to the independent businesses positioned to respond to it. Under the privacy laws of certain states, that transfer may qualify as a “sale” or a “sharing” of personal information, even though no monetary payment is made directly in exchange for the data. Visitors who do not wish to have their information transferred in this manner should refrain from submitting a request. A visitor who has already submitted a request and wishes to opt out, limit further transfer, or withdraw previously provided information may do so by reaching DryMark Restoration Henderson through the contact page. That contact channel is the designated opt-out mechanism; there is no on-site toggle or cookie-preference banner for this purpose.
How to Exercise These Rights
To submit any of the requests described above, a consumer should use the contact form available at https://drymarkhenderson.com/contact-us/. An authorized agent may submit a request on a consumer’s behalf, provided the agent supplies satisfactory written proof of the consumer’s authorization. DryMark Restoration Henderson may require verification of the requesting party’s identity before honoring any request. Responses will be provided within the timeframe prescribed by whichever state privacy law applies to the request.
Appeals
If DryMark Restoration Henderson declines to honor a rights request in whole or in part, the affected consumer may appeal that decision by responding to the denial notice or by submitting a new message through the contact page identifying it as an appeal. DryMark Restoration Henderson will communicate the outcome of any appeal as required by applicable law.
Non-Discrimination
No visitor or consumer will be refused service, charged a different price, or provided a diminished level of service solely because they exercised any of the privacy rights described in this section.
With Whom Is Personal Information Shared?
The primary recipients of a visitor’s submitted information are the licensed and screened local service companies and trade professionals operating in the visitor’s area who are positioned to evaluate, quote, and perform the requested work. Because those businesses are the ones actually responding to the request, providing them with the visitor’s contact and project details is a fundamental part of how DryMark Restoration Henderson’s referral process functions. Those businesses operate entirely on their own account, not as agents of DryMark Restoration Henderson, and they may reach out to the visitor directly by phone, text, or email.
Beyond the businesses that receive referrals, personal information may also be disclosed to:
- Affiliated brands and shared-service vendors within the same corporate group, as described in the affiliates section above;
- Technology and service providers that support the operation of drymarkhenderson.com, such as hosting services, analytics platforms, and customer-communication tools, under appropriate data-handling agreements;
- Law enforcement agencies, courts, or other governmental bodies when disclosure is required by law, regulation, or valid legal process;
- A successor entity in the event of a merger, acquisition, or sale of all or a substantial portion of DryMark Restoration Henderson’s business assets.
What Should Visitors Know About Text Message Communications?
By submitting a service request or otherwise providing a mobile telephone number through drymarkhenderson.com, a visitor acknowledges the following regarding text-message (SMS and MMS) communications.
Who May Send Messages: Text messages related to a visitor’s request may originate from DryMark Restoration Henderson as well as from the independent business or trade professional that receives and takes responsibility for the visitor’s request.
Type of Technology Used: The visitor’s consent covers calls and text messages placed using an automatic telephone dialing system or autodialer, as well as messages delivered with a prerecorded or artificially generated voice.
Consent Is Not a Condition of Purchase: Agreeing to receive calls or text messages is not a requirement for obtaining any service or purchasing any product. A visitor may decline such communications without affecting their ability to pursue a service request.
Message Frequency: The number of messages a visitor receives will vary depending on the nature of their request, the responsiveness of matched service companies, and the status of any ongoing project discussion. A specific message frequency cannot be guaranteed in advance.
Carrier Rates: Standard message and data rates may be assessed by the visitor’s wireless carrier. DryMark Restoration Henderson is not responsible for any charges a carrier imposes.
How to Stop Messages or Get Help: To stop receiving text messages, reply STOP to any message received. To request assistance, reply HELP. These are carrier-recognized keywords and will be processed accordingly. Please note that opting out of text messages through STOP will discontinue text contact but will not automatically terminate other forms of communication - such as phone calls or email - regarding an open or pending service request unless the visitor separately requests that as well.
Additional Opt-Out Requests: Questions about text messaging or requests to opt out through a non-text channel may be directed through the contact page.
What Personal Information Does DryMark Restoration Henderson Collect?
DryMark Restoration Henderson collects personal information through several channels on drymarkhenderson.com, including quote-request forms, contact forms, chat features, and inbound telephone inquiries. The categories and items of information collected include:
- Project and service details: A description of the home-service work being requested, the property address at which that work is needed, and any relevant details a visitor chooses to include about the scope or timing of the project.
- Direct contact information: The visitor’s name, primary telephone number, and email address as entered into any form or provided verbally over the phone.
- Automatically collected technical data: Basic information gathered passively when a visitor uses drymarkhenderson.com, such as the pages viewed, the duration of the visit, browser type and version, device category, and general geographic region derived from IP address. This data is used for site analytics and operational purposes and is not used to identify individual visitors by name.
DryMark Restoration Henderson does not knowingly collect personal information from individuals under the age of 18. If DryMark Restoration Henderson becomes aware that such information has been submitted, it will be deleted promptly.
How Will Visitors Be Notified of Changes to This Policy?
DryMark Restoration Henderson reserves the right to modify or update this Privacy Policy at any time to reflect changes in applicable law, business practices, or the services offered through drymarkhenderson.com. When revisions are made, the updated Policy will be posted to this page and the “Last Updated” date shown below will be changed accordingly. Continued use of drymarkhenderson.com or submission of any request following the posting of a revised Policy constitutes acceptance of the revised terms.
Visitors are encouraged to review this page periodically. This Policy was last updated on May 28, 2026.
How Can a Visitor Contact DryMark Restoration Henderson Regarding This Policy?
Questions, concerns, or requests relating to this Privacy Policy - including requests to exercise state-law privacy rights, opt out of data transfers, or obtain further information about how personal information is handled - should be directed to DryMark Restoration Henderson through the contact page. DryMark Restoration Henderson will make reasonable efforts to respond in a timely manner consistent with applicable legal requirements.